Compassionate Care IP

Notice of Privacy Practices

Effective Date: March 6th 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Compassionate Care Integrative Psychiatry, PLLC (“Practice,” “we,” “our,” or “us”) is committed to protecting your health information and maintaining your privacy in accordance with HIPAA and applicable law.

This Notice describes how we may use and disclose your Protected Health Information (“PHI”), your rights regarding your health information, and our legal responsibilities.

Our Responsibilities

We are required by law to:

  • Maintain the privacy and security of protected health information
  • Provide you with this Notice
  • Follow the duties and practices described in this Notice
  • Notify affected individuals if a breach of unsecured PHI occurs

We reserve the right to revise this Notice at any time.

How We May Use and Disclose Your Protected Health Information

1. Treatment

We may use and disclose your health information to provide and coordinate treatment.

Examples:

  • Psychiatric evaluations
  • Medication management
  • Coordination with healthcare providers, when permitted
  • Prescriptions and pharmacy communications

2. Payment

We may use information to obtain payment for services.

Examples:

  • Insurance claims
  • Eligibility verification
  • Collection of balances
  • Coordination of benefits

3. Healthcare Operations

We may use information to operate and improve our practice.

Examples:

  • Quality improvement
  • Credentialing
  • Staff training
  • Business operations
  • Compliance monitoring

4. Appointment Reminders and Communications

We may contact you regarding:

  • Appointment reminders
  • Scheduling changes
  • Follow-up care
  • Billing matters
  • Administrative notices

Communications may occur through:

  • Phone
  • Secure patient portal
  • Email
  • Text messaging, when authorized

Standard messaging and data rates may apply.

5. Electronic Communication Risks

Although we use reasonable safeguards to protect communications, electronic methods may involve risks including delays, transmission errors, interception, or unauthorized access.

By communicating electronically where permitted, you acknowledge and accept these limitations.

For clinical matters, patients may be directed to use approved communication methods including secure patient portals.

6. Telehealth Services

Where offered, services may be delivered through telehealth technologies.

Telehealth appointments are intended to provide care in a secure and convenient manner; however, patients understand that no electronic communication system can guarantee absolute security.

Patients are encouraged to participate from a private location and to protect the confidentiality of their own devices and internet connections.

7. Individuals Involved in Your Care

Unless prohibited by law or your instruction, we may share limited information with family members, guardians, caregivers, or others involved in your care when appropriate.

8. Required by Law

We may disclose information when required by law.

Examples may include:

  • Court orders
  • Public health reporting
  • Abuse or neglect reporting
  • Government audits
  • Law enforcement requests

9. Serious Threat to Health or Safety

We may disclose information when necessary to prevent or lessen a serious and imminent threat to health or safety consistent with applicable laws and professional standards.

10. Research

We may use or disclose information for approved research activities when permitted by law.

11. Specialized Government Functions

We may disclose information for authorized government activities when permitted by law.

Uses Requiring Your Written Authorization

Except where otherwise permitted by law, we will obtain written authorization before:

  • Using or disclosing psychotherapy notes, when applicable
  • Using information for marketing
  • Selling protected health information

You may revoke authorization in writing.

Your Rights Regarding Your Health Information

You have the right to:

  • Request access to records
  • Request corrections
  • Request confidential communications
  • Request restrictions
  • Receive an accounting of disclosures
  • Receive a paper copy of this Notice

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

You will not be penalized for filing a complaint.

Contact Information

Compassionate Care Integrative Psychiatry, PLLC
Privacy Contact: Privacy Officer
Phone: 508-639-8818
Email: Connect@CompassionateCareIP.com
Website: CompassionateCareIP.com

You may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue SW
Washington, DC 20201
https://www.hhs.gov/ocr/privacy/hipaa/complaints/

By receiving services from Compassionate Care Integrative Psychiatry, PLLC, you acknowledge receipt of this Notice where required by applicable law.