Effective Date: March 6th 2026
Last Updated: July 1st 2026
Compassionate Care Integrative Psychiatry, PLLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or use our services.
Please read this Privacy Policy carefully.
1. Information We Collect
We may collect information that you voluntarily provide to us, as well as certain information automatically collected through website usage.
Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Mailing address
- Insurance information, if submitted
- Appointment requests
- Intake information
- Messages sent through forms, email, phone, text, or patient portal
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Referring websites
- Website usage analytics
2. Healthcare Information and HIPAA
If you become a patient of Compassionate Care Integrative Psychiatry, PLLC, your protected health information (“PHI”) may also be governed by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and applicable state laws.
This website Privacy Policy applies primarily to website interactions and communications. Patient treatment records and clinical information may also be governed by our separate Notice of Privacy Practices.
3. How We Use Your Information
We may use information collected to:
- Respond to inquiries and appointment requests
- Schedule and manage services
- Communicate with you regarding care and administrative matters
- Improve website functionality and user experience
- Provide customer support
- Maintain security and prevent fraud
- Comply with legal obligations
- Operate and improve our business
4. Communications
By providing your contact information, you consent to receive communications related to your inquiries, appointments, services, and administrative updates.
Communications may occur through:
- Telephone
- Secure patient portal
- SMS/text messaging, where applicable
Please note that standard messaging and data rates may apply.
5. Website Contact Forms and Submitted Information
Our website may provide forms that allow you to contact us, request appointments, or ask questions.
Please do not submit highly sensitive, urgent, or detailed medical information through general website forms or unsecured email unless specifically instructed to do so.
Submitting information through a website form does not establish a provider-patient relationship and does not guarantee that communications will be encrypted or appropriate for clinical care.
If you become a patient, clinical communications may occur through approved channels including secure patient portals and authorized communication methods.
6. Not for Emergencies
This website and electronic communications are not intended for emergency or crisis situations.
If you are experiencing a medical emergency, psychiatric emergency, or believe you may harm yourself or others, call 911 immediately, go to your nearest emergency room, or contact 988 Suicide & Crisis Lifeline by dialing or texting 988.
Do not rely on website forms, email, or text messages for urgent medical needs.
7. Mobile Communications and SMS Privacy
If you opt into receiving text messages from us, the following terms apply:
No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.
You may also contact us directly to update your communication preferences.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember preferences
- Analyze traffic and usage trends
- Enhance functionality
You may disable cookies through your browser settings, although some website functionality may be affected.
9. Third-Party Services
We may use trusted third-party service providers to operate portions of our business and website, including:
- Website hosting providers
- Appointment scheduling platforms
- Electronic medical record systems
- Analytics providers
- Communication platforms
- Payment processors
These providers are permitted to access information only as necessary to perform services for us and are expected to maintain appropriate safeguards.
10. Third-Party Technology Providers
To support delivery of our services and operation of our practice, we may use third-party service providers and platforms that assist with functions including:
- Electronic medical records and patient portals
- Telehealth services
- Website hosting and website management
- Secure communications and messaging
- Appointment scheduling
- Payment processing
- Analytics and website performance tools
Where applicable, service providers handling protected health information are expected to maintain appropriate safeguards and comply with applicable privacy and security obligations.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Data Retention
We retain personal information only as long as reasonably necessary for business, legal, regulatory, and healthcare purposes.
Patient records may be retained according to applicable federal and state requirements.
13. Children’s Privacy
Our services may include care for children and adolescents; however, our website is not directed toward children under the age required by applicable law to independently provide consent.
Parents or legal guardians should contact us regarding information submitted by minors.
14. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information.
Requests may be submitted using the contact information below.
15. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective when posted to this page with an updated effective date.
17. Contact Us
Compassionate Care Integrative Psychiatry, PLLC
Website: CompassionateCareIP.com
Email: Connect@CompassionateCareIP.com
Phone: 508-639-8818
If you have questions about this Privacy Policy, please contact us.